But, that would mean the Australians would have to be on the call around midnight. ET so it wouldn’t force them to stay late in the office. Trying to coordinate a time when we could all be available for a synchronous meeting proved to be impossible.įor a meeting to work for my European consultants, for example, I typically had to hold the meeting before 10 a.m. Some of those consultants were in the U.S., but others were in France, Germany, the UK, and Australia. Here at TechSmith, I used to coordinate the work of several outside consulting agencies. This is a huge disadvantage for people who may be in multiple time zones or who may have difficulties with internet connections, availability of technology, or other challenges. Synchronous communication’s greatest strength is also its greatest weakness.
While that may be true in some instances, it doesn’t have to be a universal truth.īut more on that later! How does synchronous communication fall short?īecause of the immediacy, it requires everyone to be in the same (virtual) place at the same time. Many people believe that synchronous communication is better at building rapport or engaging those you’re communicating with or teaching. It most closely resembles the meetings and conversations you’re used to from daily office life. It’s also great for times when you need to brainstorm or when you want to be able to get opinions or ideas in real-time. Synchronous communication is perfect for when you need answers to a question right away. What makes synchronous communication useful? Chatting by SMS text or online chat such as Microsoft Teams or Slack are often synchronous, as well. If you’d never heard of or used Zoom or a similar video conference service, you almost certainly have now.īut virtual meetings aren’t the only kinds of remote synchronous communications. Now, you’re sitting at your desk with a webcam and microphone talking to images on a screen. Suddenly, when you want to talk to a colleague, it’s not as simple as popping over for a chat. Synchronous simply means that the communications happen in real time, with all parties engaged simultaneously. Have you ever talked to someone on the phone or had an in-person meeting or conversation? Congratulations! You’ve engaged in synchronous communication.įor most of us, going remote meant losing the face-to-face communication we’re all used to.
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